This case study demonstrated the benefits of real-time operational and marketing analytics. This is another F&B client who operates in multiple locations in South East Asia. Before they embarked on this, they are already performing financial reporting and analytics using Excel. This process is slow and taxing on the Finance Department. Every month end, the Finance Department is in "High Drive" mode where the staff are busy collating and tabulating all the data from various outlets.
Most of the outlets are providing the sales data back to the head office in Excel or CSV. To minimize the integration effort, we uses PULSE Business Process suites to pick up the file from Google Drive. As security is one of the primary concern, proper management of the GSuite account is enforced. The outlet managers exported the data from the POS system and put the files into a designated Google shared drive.
PULSE Business Process and Intelligence Suites integrates Google Drive data to Big Data engine and present a real-time dashboard for all parties.
For this case study, our client has achieved the following:
- Finance Department staff time is free up for other work.
- The dashboard provides up to date monthly and daily information about their outlets. With this information, strategic actions can be quickly executed.
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